Returns & Exchanges
At Lattafa Perfumes, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day return window for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Carefully pack the perfume in its original box and protective sleeve to prevent leakage or breakage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the fragrance for safety seals, we will issue a full refund to your original payment method within 5-7 business days.